Halfway there

Welcome to the first instalment of "The Middle of the Pack", where I give advice on the small steps Coupa Software clients can take to go from lagging to mediocre, instead of unrealistically shooting for 'best-in-class' on day one.

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The Biggest Loser - NBC Universal does not create bodybuilders. The challenge takes people who acknowledge that they have a serious problem and moves them somewhere sustainable, which is miraculous! We all love to focus on results, but the idea of a growth mindset has pervaded nearly every other area of life, so try applying it here.

Were you aiming for 100% electronic invoices? Get to 50%.
Did you have a goal of 80% PO-backed spend? Get to 40%.
Were you hoping to manually audit 60% of all expense reports while still reimbursing on time? Get to 30%.

Cut your goals in half, and achieve them. 'Good' and 'great' don't need to be enemies, especially when the metrics were defined during a mysterious pre-COVID executive retreat in the Seychelles ;)

I look forward to your feedback, and will do this again tomorrow.